1. Introduction Welcome to RDC Cruise & Travel, operating as RDCTravel.com (“RDC”). These Terms and Conditions govern your use of our website and services. By accessing our website and using our services, you agree to comply with these terms. Please read them carefully.
2. Booking and Payment
2.1. Booking Confirmation: All bookings are subject to availability and confirmation. Your booking is confirmed only upon receipt of payment and issuance of a booking confirmation from RDC.
2.2. Payment: Full payment or a deposit as specified is required at the time of booking unless otherwise stated. Payment must be made in the currency specified by RDC and can be made via authorized payment methods outlined on our website.
2.3. Additional Charges: Any additional charges such as taxes, fees, or surcharges not included in the initial booking may be applicable and will be communicated to you before confirming your booking.
3. Cancellations and Refunds
3.1. Cancellation by You: Cancellation policies vary depending on the type of booking, destination, and service provider. Refer to your booking confirmation for specific cancellation terms. Cancellation requests must be made in writing to RDC.
3.2. Cancellation by RDC: RDC reserves the right to cancel bookings due to unforeseen circumstances or events beyond our control. In such cases, you will be offered alternative arrangements or a full refund.
3.3. Refunds: Refund eligibility is subject to the terms and conditions of the service provider and may incur cancellation fees. Refunds, if applicable, will be processed in accordance with our refund policy.
4. Travel Documents
4.1. Passports and Visas: It is your responsibility to ensure that all necessary travel documents including passports, visas, and health certificates are valid and obtained prior to travel. RDC is not liable for any consequences resulting from your failure to obtain required travel documents.
4.2. Accuracy of Information: You are responsible for providing accurate and complete information for booking purposes. RDC is not liable for any errors or discrepancies resulting from inaccurate information provided by you.
5. Travel Insurance
5.1. Recommended: RDC strongly recommends purchasing comprehensive travel insurance to protect against unforeseen events such as trip cancellations, delays, medical emergencies, and loss of luggage.
6. Limitation of Liability
6.1. Exclusion of Liability: RDC acts as an intermediary between you and service providers such as airlines, hotels, and tour operators. While we endeavor to provide reliable services, we do not guarantee the performance of third-party providers and are not liable for any loss, injury, or damage incurred during your travel.
6.2. Indemnification: You agree to indemnify and hold RDC harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of our services or breach of these terms and conditions.
7. Governing Law
7.1. Jurisdiction: These terms and conditions are governed by the laws of [Jurisdiction], without regard to its conflict of laws principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
8. Amendments
8.1. Changes to Terms: RDC reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.
9. Contact Information
9.1. Customer Support: For inquiries, assistance, or complaints regarding our services or these terms and conditions, please contact us at Rob@RDCTravel.com.
By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, you may not use our website or services.
